Privacy Policy

Last updated: 1 June 2026

4PL International (“we”, “us”, “our”), a division of Caruso Consulting Co Ltd, respects your privacy and is committed to protecting your personal data. This Privacy Policy explains what information we collect when you visit 4pl.international or contact us, how we use it, and the rights you have over it.

1. Who We Are

The data controller responsible for your personal information is:

• 4PL International, a division of Caruso Consulting Co Ltd
• Registered address: 47 Moo 1, T. Nawoong, Meaung, Phetchaburi, 76000, Thailand
• VAT / Tax ID: 0765554000332
• Email: support@4pl.international
• Phone: +66 098 391 3877

2. Information We Collect

We only collect what we need to respond to you and operate our service:

Information you give us

• Contact details such as your name, email address, phone number and company, when you submit our enquiry form or email us.
• The content of your messages, including details about your products and the markets you want to ship to.

Information collected automatically

• Cookies and analytics: we may use cookies and similar technologies to understand how visitors use our site and to improve it.
• Technical data: IP address, browser type, device information and pages viewed, collected through standard server logs and analytics tools.

3. Cookies & Tracking Technologies

Cookies are small text files stored on your device. We use them to remember preferences, measure traffic and improve performance. You can control or delete cookies through your browser settings at any time. Blocking some cookies may affect how parts of the site work.

4. Third-Party Tools

We may use the following third-party services, which can set their own cookies and process limited data on our behalf:

• Google (Analytics and Ads) — to measure site usage and the performance of advertising. See Google’s privacy policy at policies.google.com/privacy.
• Meta (Facebook/Instagram Pixel) — to measure and improve the performance of ads. See Meta’s data policy at facebook.com/privacy/policy.

These providers may combine this information with other data they hold. We do not sell your personal data to anyone.

5. How We Use Your Information

• To respond to your enquiries and arrange consultations or calls.
• To provide, operate and improve our fulfilment and logistics services.
• To measure and improve our website and marketing.
• To meet our legal, tax and accounting obligations.

6. Legal Basis for Processing

Where applicable law (such as the EU/UK GDPR) requires it, we rely on the following bases: your consent, the performance of a contract or steps taken at your request, our legitimate interests in running and improving our business, and compliance with legal obligations.

7. How Long We Keep Data

We retain personal data only for as long as necessary for the purposes described above, or as required by law. Enquiry correspondence is kept while we are in contact and for a reasonable period afterwards, then deleted or anonymised.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data.
• Object to or restrict certain processing.
• Request a portable copy of your data.
• Withdraw consent at any time, where processing is based on consent.

To exercise any of these rights, email us at support@4pl.international. We will respond within a reasonable timeframe.

9. Data Security

We use appropriate technical and organisational measures to protect your data against loss, misuse and unauthorised access. No method of transmission over the internet is completely secure, but we work to safeguard your information at all times.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with a revised “Last updated” date.